Loading

- The minimum enrolment period for a Course is one complete term (full-term commitment) and disenrolments cannot be made during this period.
- If you wish to cancel a Course enrolment, you must make a cancellation request in writing to Matrix (email to info@matrix.edu.au) no later than seven (7) business days prior to the Course commencement date.
- Refunds may take up to 10 business days before it is processed and issued by Matrix and depends on your financial institution it may take up to another 10 business days before it appears in your account with your financial institution.
- A refund request will only be processed if it is made in accordance with the Clause 2 above and any Matrix resources issued to you are returned to Matrix in original condition. The refund process will only commence once Matrix resources are returned in original condition.
- Matrix reserves its right to cancel any Courses due to circumstances beyond its control; in these cases, Matrix may offer you a refund.
- Once enrolled at Matrix, all students are expected to attend all of the scheduled lessons and complete their Course work; there will be no refunds, transfer of credits or a placement in an alternative Course (or lesson) for any scheduled lessons unattended by the student.
- Students and their parents or guardians are responsible for their own safety and wellbeing outside of scheduled lessons and designated classrooms in a school facility. You hold Matrix harmless and release Matrix from all claims arising from any incident occurring outside of scheduled lessons and designated classrooms in your school facility.
- All Matrix students and their parents or guardians are required to behave in a respectful manner to other students, parents and guardians and Matrix staff at all times.
- Matrix reserves the right to suspend or terminate any enrolment at their sole discretion. There will be no refunds in the event of a suspension or termination.
- You must NOT copy, share, sell or distribute any Matrix resources or materials.
- If you lose your Matrix resources or materials, the standard reissue fees will apply.
- The Matrix Education Resources Policy (https://www.matrix.edu.au/resources-policy/) applies to all Matrix students. Please refer to the policy and read it carefully before you accept an offer of an enrolment at Matrix.
- We may modify these Terms and Conditions at any time, and any modification will be effective immediately upon posting of the modified Terms and Conditions on this website or notifying you via email.

Loading