Student Support One-to-One Workshop Students are invited to workshops or can book if they: – Need to go over concepts taught in theory class – Have any problem areas (homework or poor exam results) – Are struggling with concepts that are taught at school One-to-One Workshop Students are invited to workshops or can book if they: – Need to go over concepts taught in theory class – Have any problem areas (homework or poor exam results) – Are struggling with concepts that are taught at school Online Resources Each student and parent has an Online Portal Access with: – Exclusive library of resources which include exam practice papers – Sample Band 6 responses f (for enrolled English Students) – Online solutions to our Work Booklets Friendly Customer Service Our Matrix customer service team love to help on 1300 008 008. Our customer service team: – Responds to issues within 24 hours of a student or parent request – Always happy to answer any questions that you have – Keep parents informed through our online portals and SMS Friendly Customer Service Our Matrix customer service team love to help on 1300 008 008. Our customer service team: – Responds to issues within 24 hours of a student or parent request – Always happy to answer any questions that you have – Keep parents informed through our online portals and SMS