Student Support

One-to-One Workshop

Students are invited to workshops or can book if they:


– Need to go over concepts taught in theory class

– Have any problem areas (homework or poor exam results)

– Are struggling with concepts that are taught at school

Online Resources

Each student and parent has an Online Portal Access with:


– Exclusive library of resources which include exam practice papers

– Sample Band 6 responses f (for enrolled English Students)

– Online solutions to our Work Booklets

Friendly Customer Service

Our Matrix customer service team love to helpĀ on 1300 008 008.

Our customer service team:


– Responds to issues within 24 hours of a student or parent request

– Always happy to answer any questions that you have

– Keep parents informed through our online portals and SMS

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