Student Support

  • One-to-One Workshop

    Students are invited to workshops or can book if they:

     

    – Need to go over concepts taught in theory class

    – Have any problem areas (homework or poor exam results)

    – Are struggling with concepts that are taught at school

    One-to-One Workshop

    Students are invited to workshops or can book if they:

     

    – Need to go over concepts taught in theory class

    – Have any problem areas (homework or poor exam results)

    – Are struggling with concepts that are taught at school

  • Online Resources

    Each student and parent has an Online Portal Access with:

     

    – Exclusive library of resources which include exam practice papers

    – Sample Band 6 responses f (for enrolled English Students)

    – Online solutions to our Work Booklets

  • Friendly Customer Service

    Our Matrix customer service team love to help on 1300 008 008.

    Our customer service team:

     

    – Responds to issues within 24 hours of a student or parent request

    – Always happy to answer any questions that you have

    – Keep parents informed through our online portals and SMS

    Friendly Customer Service

    Our Matrix customer service team love to help on 1300 008 008.

    Our customer service team:

     

    – Responds to issues within 24 hours of a student or parent request

    – Always happy to answer any questions that you have

    – Keep parents informed through our online portals and SMS

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