Sales and Engagement Representative

Matrix Education is hiring a casual Sales and Engagement Representative (Primary) to join us at our Sydney CBD head office.

 

As a Sales and Engagement Representative, you will be conducting outbound calls and responding to inbound inquiries, with a goal to convert, deliver customer success and retain.

 

This role is ideal for an up and coming sales professional with a proven track record of exceeding sales and performance targets.

 

Full training and support is provided. Working hours (2-3 days per week) are rostered on a weekly schedule.

 

What you’ll do…

  • Conduct outbound sales calls to prospective student and parent and effectively communicate educational solutions,
  • Follow-up leads through calls and emails to nurture them through to sale,
  • Provide feedback to improve relevancy and demand of offerings,
  • Attend regular meetings with the Marketing and Service team to optimise communications regarding educational services and promotions,
  • Keep accurate and detailed records of sales interactions in the CRM system,
  • Making outbound sales and engagement calls,
  • Ownership of end to end enrolment management, from trials, enrolment to retention.

 

What you’ll need…

  • Minimum one year experience in a customer focus role, ideally in outbound sales calls,
  • Demonstrated ability to convert enquiries and problems into the delivery of solutions for customers,
  • Outstanding verbal and written communication skills, with a confident, polite and professional approach,
  • Ease in being proactive and asking for a sale, and well as negotiating and solving problems with prospective customers when you hear ‘no’,
  • Proven success in achieving sales KPI’s and results driven,
  • Experience using CRM systems (Salesforce preferred) and keen attention to detail when documenting and entering information,
  • Previous experience in education management or enrolment advisory is desirable.

 

A few of our perks…

  • Head office located in the heart of the Sydney CBD,
  • Modern, open-office environment,
  • Competitive remuneration rates,
  • Open and collaborative management team,
  • Amazing facilities,
  • Team social events and outings.

 

Apply below, or email your cover letter and resume to hr@matrix.edu.au.

Apply now for this role

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